Frequently Asked Questions

Everything about quotes, contracts, payment, and delivery. Still unsure? Ask us on live chat.

Service

What is Freesi?

A software outsourcing platform that returns a quote range within 30 seconds of entering your requirements, based on real project prices. Rated 5.0 on Kmong and Soomgo, and the same team handles development through maintenance.

Do you subcontract the work?

No subcontracting — the Freesi team builds it directly. The supplier (N:D, business registration 708-38-01407) is named on every quote and contract, and our track record is verifiable on Kmong.

Do I need a spec document?

No. The 30-second quote works through choices, not documents. Your answers become the requirements written into the quote and contract. No technical vocabulary needed.

Quotes & Pricing

How much does software outsourcing cost?

As of 2026, simple automation and crawling runs 300K–2M KRW, admin systems and dashboards 2M–10M KRW, and web/app services from 5M KRW. The full rate table is published in our guide.

Can I just get a quote?

Yes. Quotes are free with no sales calls, and no cost is incurred until the deposit is paid — even after accepting.

Fixed-price menu vs AI quote — what is the difference?

The menu lists common project types at fixed prices — pick one and we start. The AI quote generates a custom estimate from your answers. If a menu item fits, it is the fastest path; for anything unusual, use the AI quote.

Will extra charges appear mid-project?

Fixed-price items publish the full scope and every paid option before work starts. Custom quotes generate the contract from the exact amount and scope in the quote, so nothing outside the quote can appear on an invoice. Scope changes happen only after the quote is updated and re-confirmed.

Contract & Payment

What payment methods do you accept?

Bank transfer, card, and Toss Payments. International customers pay via PayPal. Payment splits into a deposit and a balance, and the balance is invoiced only after review.

Can I request contract changes?

Yes. The contract is auto-generated from your quote, but you can request clause changes before signing. We review and either apply them or respond.

What is the server option?

At payment time you choose whether you need a server to run the finished software: use your own (no extra cost), rent ours billed monthly at cost, or prepay one year (₩300,000 + VAT) together with the deposit.

Do you issue tax invoices?

Yes. For business clients we issue an electronic tax invoice after payment confirmation. Select "business" in the quote form and enter your registration number.

Progress & Delivery

How do I check progress?

Open Inquiry Lookup and enter your request number (digits alone work) with the contact you used — no account needed. Development is recorded in milestones, so you can see exactly where the work stands without asking.

How long does development take?

Simple automation typically takes 1–2 weeks, admin systems 3–6 weeks, and web services 6+ weeks. An estimated timeline in business days comes with every quote.

Who owns the source code?

You do. Full source code and account ownership transfer to you at delivery — no vendor lock-in, and any developer can take over maintenance.

What about maintenance after delivery?

Bug fixes are free for 30 days after delivery per the contract warranty clause, with optional monthly maintenance afterwards.

Other

Can I use government startup program funding?

Yes. Select "government-funded" in the quote form and we prepare the vendor-side settlement documents (quote, contract, itemized breakdown, completion report) on your schedule.

How do I contact you?

Use the live chat at the bottom right of the site, or email admin@freesi.net. For questions about an ongoing request, the question box on your quote page carries the context with it.